Unscheduled breakdowns happen. Make sure you receive the repairs you need with our factory authorized technicians. From reactive field service to unscheduled preventative maintenance, our service experts will get you back up and running swiftly, minimizing the impact of unexpected downtime.

Reactive Field Service

Our reactive field service includes troubleshooting, on-site assessments, repairs or replacement parts, electrical diagnostics verification and certification. All service is done to ensure sampling program is up and running quickly. Our distributed field service team can be on-site anywhere in the continental U.S. within 24 hours, providing you with factory OEM parts ready to meet your immediate needs.

Unscheduled Preventative Maintenance

Our technicians troubleshoot your sampler or sampling system to ensure correct pressures, temperatures and velocities are met by utilizing a quality representative sample. By verifying the accuracy of your online instrumentation, our service specialist can identify potential errors before they occur through lubrication, cleaning and tightening of connections. And at the end of each preventative maintenance visit, our technicians will generate a thorough report detailing what was performed, all parts and consumables used and the condition of the equipment. It is this information that will empower your teams to continue preventative maintenance to reduce future repair costs and extend your asset’s life.