FAQ

Frequently Asked Questions

Acquisitions

Yes. IMC is now part of Sentry Equipment Corp.

Yes, Sentry Equipment now manufacturers and produces all SmartSkim products.

Sentry Equipment continually invests in new and better ways to serve their customers. The upstream oil & gas market has specialized needs for safe, reliable corrosion monitoring and chemical optimization solutions, application expertise and responsive service. IMC brings a proven track record and more than 50 years of experience and customer relationships --- our union strengthens us to better serve our customers with technical sales and service.

Orders

Yes. 

Your total shipping charges are calculated based on the following:

• Total product weight

• Shipping method

• Subtotal amount after any discounts are applied

• Any applicable surcharges

Product Returns

All return requests are subject to our return policy. Please contact our support team: support@sentry-equip.com

Products

No. Customers have also found success in low-volume chemical sampling or biofuel sampling.

Retired Product Support

Accurate Tool Co was acquired by Sentry Equuipment in 2023. The product line was renamed to Sentry Saf-T-Vise and is still available here.

You can see the full list of Accurate Tool Co discontinued products and their replacements here.

The Sentry TRB Sample Cooler has been replaced by the Sentry TRW Sample Cooler

If you have additional questions regarding your TRB Sample Cooler, please contact us.

  1. The Sentry MG Automatic Strip Sampler has been discontinued. Comparable products include the Sentry D2 Automatic Sampler and the Sentry RX Automatic Sampler.
  2. If you have any additional questions regarding your MG Automatic Sampler, please contact us.

The purpose of this consolidation is to offer the widest range of steam and water sample conditioning equipment and accessories available under one brand while making the selection, application, service and support of the equipment easier for the end user. The discontinuation will result in less variability in overlapping components, making system maintenance, repair and replacement much easier.

Sentry offers more options and configurations than Waters Equipment.
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