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My Temperature Control Unit (TCU) is not working properly, what do I do?

Nov 13, 2017 19:06:20 PM Published in Troubleshooting

We are sorry to hear your equipment is not functioning as expected. Please contact us at or at 262-567-7256 ext 8999 with the unit's Model Number and Serial Number so we can assist you with your needs. 

For units older than 2012, model number and serial number information is available on the stainless steel nameplate. For units manufactured after 2012, the model number and serial number information is on a sticker on the inside, right hand side of the control box.

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