EBC Product Discontinuation Letter
Dear Valued Customer,
After careful consideration, Sentry Equipment has decided to discontinue the manufacture and sale of its EBC controller (Part numbers include: 7-04772A, 7-04772B, 7-04772C) with Dec 31, 2017 as a final date of service and warranty coverage. The EBC Controller has been replaced by the SBC Controller.
The standard warranty terms will be honored for all units shipped to date. Special orders in place and active prior to the announcement date will be honored according to the terms of that order, with regard to product availability, warranty, or support terms.
The discontinuance of the product line is in keeping with our practice of rationalizing low demand products and replacing them with new products with improved design and functionality.
We appreciate and value your partnership. While we regret any inconvenience this announcement may cause, we are pleased to announce we have alternate products using similar designs that provide the same or better performance to the discontinuing products.
Please contact your Sentry Equipment sales representative if you have additional questions.